Effective Date: August 12, 2025

Tiger Limousine (“Company,” “we,” “us,” or “our”) provides professional limousine services and enables customers to make bookings through our website https://www.tigerlimousine.com (“Website”) and our mobile application (“App”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our booking services online or through our mobile app. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our services:

1.1 Personally Identifiable Information (PII)

Information you provide directly when booking a ride or creating an account, including:

• Name

• Contact details (phone number, email address)

• Pickup and drop-off addresses

• Payment details (processed securely via third-party payment processors)

1.2 Non-Personally Identifiable Information (Non-PII)

Automatically collected information, such as:

• Device type, operating system, and browser type

• IP address and general location

• Website usage analytics

• App usage statistics and crash logs

1.3 Location Data

If using the mobile app, we may collect precise location data (with your consent) to:

• Provide accurate pickup and drop-off service

• Display real-time driver tracking

• Calculate trip distances and fares

2. How We Use Your Information

We use your information to:

• Process and manage bookings

• Communicate ride confirmations, updates, and customer support responses

• Improve our website, app, and services

• Process secure payments

• Send relevant promotions or service updates (if you opt in)

• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data only in the following situations:

• With Drivers & Service Providers: To complete your booking and provide transportation services.

• With Payment Processors: To securely process your transactions.

• For Legal Compliance: When required by law or to protect safety.

• During Business Changes: If Tiger Limousine is involved in a merger, acquisition, or sale.

4. Cookies & Tracking Technologies (Website)

Our website uses cookies and similar technologies to:

• Keep your booking session active

• Improve site functionality and performance

• Analyze traffic and usage trends

You can manage or disable cookies in your browser settings.

5. App Permissions (Mobile App)

The Tiger Limousine app may request access to:

• Location: To match you with nearby drivers and calculate fares.

• Microphone: For in-app calls to drivers (optional).

• Notifications: To send booking updates and reminders.

You can control permissions in your device settings, but some features may not work if disabled.

6. Data Security

We implement industry-standard measures to protect your information. However, no online service is 100% secure, and you use our services at your own risk.

7. Data Retention

We retain your information for as long as necessary to:

• Provide services and complete transactions

• Comply with legal and tax requirements

• Resolve disputes

8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw consent for certain processing activities
  To exercise your rights, contact us at hello@tigerlimousine.com.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the updated date will be revised above.

11. Contact Us

Tiger Limousine
1047 Opelika Rd ST A, Auburn, AL 36830, United States
Email: hello@tigerlimousine.com
Phone: (334) 444-4444
Website: https://www.tigerlimousine.com